Support
Questions, issues, or feedback — here's how to reach us.
Contact us
For any question not answered below, email support@barrybudget.com. We read every message and typically respond within one business day.
How do I connect a bank account?
From the Accounts tab, tap “Connect account” and search for your bank. You'll securely sign in through Plaid, our bank-data provider — BarryBudget never sees or stores your bank login credentials. Once connected, your accounts and recent transactions appear automatically.
How does billing work?
BarryBudget uses transparent, usage-based pricing: a flat platform fee plus a per-connection charge based on how many banks you've linked, priced from real infrastructure costs with a visible margin. There's no free tier and no other plan tiers. New accounts include a 30-day trial. You can view or change your plan, update payment details, or cancel at any time from Accounts → Manage billing, which opens our secure Stripe billing portal.
Is my financial data safe?
Yes — bank connection tokens are encrypted at rest, all traffic is encrypted in transit, and BarryBudget has read-only access to your accounts (we can never move money or make payments). We don't sell your data and we don't train AI on it. Full details are on our Security Practices page.
How do I enable two-factor authentication?
Go to Settings and follow the “Two-factor authentication” setup — scan the QR code with an authenticator app and enter the 6-digit code to enable it. Once enabled, that code is required at each new sign-in.
How do I delete my account?
Go to Settings → Delete account. This immediately and permanently removes your data from BarryBudget, revokes your connected bank access via Plaid, and cancels any active subscription. This action can't be undone. See our Data Deletion & Retention Policy for details.
I found a bug or security issue
For security vulnerabilities specifically, please report directly to james.j.barry@icloud.com so it can be triaged promptly. For everything else, use the form below.